Terms & Conditions

Payment Method:

GNEEZ.com accept PayPal.com Secured Payments (Credit Card, Bank).

Customers can pay by PayPal.com Account or credit cards via PayPal.com.

We won’t get your credit card information, as it is solely stored at your PayPal.com account.

GNEEZ.com accept Visa, Master, JCB and American Express card by PayVision Global Card Payment Gateway.

Maximum quantity per shipment and order: 3 items.

All the prices listed are in GBP currency.


Order Cancellation:

15% will be charged per item upon order cancellation.

Order cannot be cancelled after the items is dispatched.

Returns and Items Exchange:

For size exchange, buyer is responsible for all shipping charges involved on returning items and re-sending items.

For all delivery without success, buyer is responsible for all shipping charges involved on re-sending items.

For all returned and cancelled order, buyer is responsible for all shipping charges involved on sending and returning

* All items being returned must be unused/ unworn and in their original condition with the tags attached.

Except GNEEZ.com sent wrong colour, wrong size, and wrong item. GNEEZ.com will support all shipping cost.

** Requests for returns & size exchanges can only be made within 7 business days after the shipment is delivered and subject to availability.


Additional Order Information:

For any pre-order items, the official release date would be able changed by manufacture, ienike, adidas. The shipping day will be changed at the same time, we will let you know if we get any information from manufacture as soon as possible.

If your order contains any Pre-Order item, all the items will be shipped out within 3 business days after the release date of the Pre-Order items.

The Free Shipping Item will be delivered by courier. In case of courier is not available in your country, it will be delivered by other service provider.

PS: Goods and prices are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible. A full refund will be offered where you have already paid for the goods.


International Buyers Important Notes:

Import duties, taxes, and charges are not included in the item price or shipping cost, these charges are the buyer’s responsibility.

Customers need to bear all risks, included damage or lose stocks through the courier and customs office.

Please check with your country’s customs office to determine what these additional cost will be prior to bidding or buying.